Controversial collectible toy and statue producer Gaming Heads claims that Sony has forced it to “destroy” its inventory of PlayStation products, together with paid pre-orders of merchandise ready to be shipped to clients. In an e-mail shared on social media, the Hong Kong-based agency stated that its merchandise – together with God of Struggle, The Final of Us, Bloodborne, Sly Cooper, and Ratchet & Clank memorabilia – will not ship because of the Japanese large’s resolution.
“We have now labored with Sony PlayStation for greater than 10 years to deliver you a number of the greatest online game collectibles and have been making an attempt onerous to get them to vary their thoughts,” the letter reads. “They know you could have paid your hard-earned cash for objects which might be able to ship to you or which might be in manufacturing, however sadly after doing all that we will they’ve informed us to not ship your orders to you.”
The letter goes on to encourage followers to pile stress on Sony’s business partnerships government, and even consists of an e-mail handle. Personally, we predict the entire thing reads fairly unprofessionally, and we will’t see it enhancing Gaming Heads’ relationship with the platform holder – the truth is, we think about it will burn any remaining bridges between the 2 events as soon as and for all. It’s definitely not going to assist paying clients get their statues.
It needs to be famous that the Reddit post about this explicit state of affairs is crammed with poor tales about Gaming Heads’ customer support, and as we’re solely listening to one aspect of the story right here, we suspect there could also be a lot extra occurring that the statue producer doesn’t need us to know. We’ll attempt to contact Sony for clarification, however within the meantime, we simply hope any paying clients are capable of get their a reimbursement.